All Your BC.GAME Questions Answered โ FAQ for Nigerian Players

Open an official mirror from the list and select Sign Up. Register with email or phone, set a strong password, and confirm your contact. Complete KYC to raise limits and unlock full withdrawals. Enable 2FA in Security after registration.ย
Use cryptocurrencies such as BTC, ETH, USDT (ERC-20/TRC-20), BNB, and TRX. If paying in NGN, buy crypto through an integrated or external on-ramp and deposit to your BC.GAME wallet address. Funds settle after network confirmation.
Traffic routes through HTTPS, accounts support 2FA, and withdrawals require security checks. The brand operated under Curaรงao and withdrew that licence in Dec 2024; verify current terms and risk appetite before playing. Use the help portal and official mirrors to avoid phishing.
Withdraw to your personal crypto wallet or exchange account. Convert crypto to NGN on your exchange, then transfer to your bank. Check your exchangeโs NGN withdrawal rules and fees. Network fees apply on the crypto leg.
BC.GAME balances are crypto-denominated. NGN can be used on on-ramps that convert naira to crypto. Withdrawals are sent in crypto; convert to NGN on your exchange before banking.
Promotions rotate. Typical offers include deposit-match bonuses, rakeback, VIP cashback, daily tasks, and free spins tied to wagering rules. Check the Promotions area in your account for current percentages, eligible games, and turnover terms posted per offer.
After 1โ3 network confirmations the balance updates. Fast chains like TRON or BNB Smart Chain typically credit within 1โ10 minutes. Bitcoin may take 10โ60 minutes depending on mempool conditions.
BC.GAME generally does not add deposit fees. Blockchain network fees apply to deposits and withdrawals. Third-party on-ramps/off-ramps charge their own NGN conversion fees. Your exchange sets NGN cash-out fees.
Use 24/7 live chat from the website interface. For escalations, use the help portal at help.bc.game. An official email channel is referenced in brand materials; [email protected] is commonly used.
Click โForgot passwordโ on the login page. Reset via the email or phone on your account. If 2FA is enabled and you lost access, use your backup code or contact support for manual recovery after KYC checks.
Yes. The mobile site works on Android and iOS. You can install a home-screen app (PWA). Independent guides note Android/iOS install flows via browser prompts or site links.
Yes. The site, support chat, and help content are available in English.
Enable 2FA. Use a unique password. Lock your email with 2FA. Review active sessions and log out unused devices. Whitelist your withdrawal addresses if offered. Avoid mirror links not listed on the official mirror page.
Players must be 18+. VPN misuse violates terms. Restricted-country lists published by brand materials do not include Nigeria; always follow local laws before gambling online.5
Change your password immediately. Revoke all sessions. Turn on or reset 2FA. Contact live chat and request a temporary withdrawal hold while the case is reviewed. Provide KYC documents if asked to secure the account.